![]() QuickReply.ai comes with a number of tools and widgets to grab WhatsApp opt-ins across a buyer’s journey. This is where a business is required to employ different tools and tactics to get more WhatsApp opt-ins. Getting online shoppers to subscribe to a list is no easy task but getting them to opt in to receiving alerts and notifications on a channel they use for personal communication, is harder. You can check out all the WhatsApp templates here.īuilt-in WhatsApp opt-in tools and widgets Their WhatsApp template library includes messages for all key occasions that an ecommerce business typically runs marketing and promotional campaigns around - seasonal, celebrations, etc. QuickReply.ai comes with pre-built, ready-to-use WhatsApp templates. ![]() While the team at LimeChat assists you with the same, QuickReply.ai makes the entire process even simpler. With LimeChat, you will have to create new WhatsApp templates based on your campaign type and goal which then gets sent for approval. To set up the above automations for the above workflows - pre, during and post purchase of an online shopper’s journey, you will require setting up high-converting messages in this case, WhatsApp templates. Ready-to-use and editable WhatsApp templates And more to help set up drip campaigns with ease!.On the other hand, QuickReply.ai comes with 40+ pre-built chatbot workflows to address the entire buyer cycle that can be further edited to suit your business goals and objectives. While you can set up different workflows and automations on LimeChat, it does require setting them up from scratch. This is where having a WhatsApp Business API solution provider that comes with workflows is important. Similar to popular email marketing tools, having pre-built automation workflows is the fastest way to set up campaigns and keep them running. From enabling an ecommerce business to run promotions and marketing campaigns using WhatsApp broadcasts to setting up support, abandoned cart recovery, post-purchase transactional alerts, order status and engagement campaigns, QuickReply.ai addresses them all. On the other hand, QuickReply.ai aims to solve the complete online shopper’s journey through conversational commerce. Their goal is to simplify making use of WhatsApp as one of the channels to offer a conversational approach to offering support and service to online shoppers. LimeChat is more focused on chat automation across channels and customer support. It takes less than a day for a Shopify store to set up, automate and run their first WhatsApp broadcast campaign or cart recovery WhatsApp reminders. From highlighting the next steps to the features that let you make the most of the WhatsApp Business API, QuickReply.ai makes everything easy to get started with. With a deep integration with Shopify, the app offers an easy-to-use dashboard. ![]() On the other hand, QuickReply.ai is a clear plug and play solution. It takes anywhere between a few days upto a week for LimeChat to be able to set up the campaigns or the workflows you require. If you compare LimeChat and QuickReply.ai, you will see that every set up or change required in the WhatsApp automations, requires the former app’s team involvement. This includes both the app interface as well as the learning curve that the solution has to offer. If you’re just getting started with using the WhatsApp Business API for automations across marketing, sales and support, you’re ideally looking for an easy-to-use solution provider. ![]() In the following sections, we compare the features and capabilities of the two WhatsApp Business API solution providers - LimeChat and QuickReply.ai, keeping in mind the requirements of an ecommerce business, their features, learning curve, price and other parameters. Why QuickReply.ai is the best alternative to LimeChat for WhatsApp Business API In this article, we’re evaluating the two leading WhatsApp Business API solution providers that cater to an ecommerce business’s communication needs - LimeChat and QuickReply.ai. That’s where the need for using the WhatsApp Business API comes into the picture for which you require a solution provider. With the uptick in the number of people using WhatsApp across the globe, it has quickly become one of the leading channels for brands to keep their customers engaged on.īut customer engagement requires timeliness and hence automations to reach the right person, at the right time. Using WhatsApp for business is no longer just a good-to-have strategy. ![]()
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